1333b Privacy Policy

1 Introduction

1333b ("we", "us", "our", "the Platform") is committed to protecting the privacy and personal data of every individual who accesses our online casino and sports betting services at 1333b.io. This Privacy Policy has been prepared in accordance with widely recognised data protection principles and is intended to provide full transparency regarding our data handling practices.

This document applies to all personal data collected through your use of the 1333b website, including account registration, deposit and withdrawal transactions, gameplay activity, customer support interactions, and any communications you initiate with us. It applies equally to players connecting from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all other locations.

The term "personal data" throughout this policy refers to any information that identifies or could reasonably identify a natural person, either directly or in combination with other data held by 1333b. This includes your name, date of birth, contact details, payment information, device identifiers, and behavioural data generated through your use of the platform.

2 Information We Collect

1333b collects personal data through several channels during the course of your relationship with the platform. The categories of data we collect are described below.

2.1 Registration Data

When you create a 1333b account, we collect the following information directly from you:

• Full legal name — as it appears on your official identity document.
• Date of birth — to verify that you meet the 21+ age requirement.
• Residential address — including city, district, and postal code within Bangladesh or your country of residence.
• Email address — used for account communications and verification.
• Mobile phone number — used for two-factor authentication and account recovery.
• Username and password — your chosen login credentials (passwords are stored in encrypted, hashed form and are never readable in plain text by 1333b staff).

2.2 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) process, which may be triggered before withdrawal processing or at any point deemed necessary by our compliance team, we may request:

• A copy of a valid government-issued photo ID (National ID card, passport, or driver's licence).
• Proof of address documentation (utility bill, bank statement, or official correspondence dated within the past three months).
• Selfie photographs for live facial comparison against submitted documents.
• Proof of ownership of the payment method used (e.g., screenshot of bKash, Nagad, or Rocket account showing the registered name).

2.3 Financial Transaction Data

Every deposit and withdrawal transaction you conduct on 1333b generates a record that includes the transaction amount in Bangladeshi Taka (৳), the payment method used, the transaction timestamp, and the transaction reference number assigned by the relevant payment service provider (bKash, Nagad, Rocket, Upay, etc.).

2.4 Gameplay and Betting Data

1333b automatically records data relating to your use of games and sports betting markets on the platform, including:

• Games accessed, bet amounts placed, and outcomes of those bets.
• Session start and end times, total time spent playing, and responsible gaming tool usage.
• Sports markets accessed, odds accepted, and live betting activity.
• Bonus credits claimed, wagering progress, and bonus expiry events.

2.5 Technical and Device Data

When you access 1333b, our systems automatically collect certain technical information about your device and connection, including your IP address, device type and operating system, browser type and version, screen resolution, referring URL, and general geographic region inferred from your IP address. This data is used for security monitoring, fraud prevention, and platform performance optimisation — not for profiling or targeted advertising.

2.6 Customer Support Data

If you contact the 1333b support team by email or live chat, we retain a record of your correspondence, including the content of your messages, your account details at the time of contact, and any resolutions or actions taken. These records are kept for quality assurance and dispute resolution purposes.

3 How We Use Your Data

1333b uses your personal data strictly for the purposes described in this Privacy Policy. We do not sell, rent, or commercially exploit your personal data to third-party marketers. The specific purposes for which we process your data are as follows:

We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. Where automated systems flag an account for fraud or policy breach, a member of our compliance team will review the case before any account action is taken.

4 Legal Basis for Processing

1333b processes your personal data on the following legal grounds, depending on the nature of the processing activity:

• Contractual necessity: Processing required to fulfil the contract between you and 1333b — including account creation, payment processing, and the delivery of gaming services — is conducted because it is necessary to perform that contract.
• Legitimate interests: Processing for fraud prevention, security monitoring, platform analytics, and responsible gaming compliance is conducted on the basis of 1333b's legitimate interest in operating a safe, fair, and legally compliant platform. These interests are carefully balanced against your privacy rights.
• Legal obligation: Where applicable laws require 1333b to collect, retain, or disclose data — for example, anti-money laundering requirements or responses to lawful requests from authorities — we process data to comply with those obligations.
• Consent: Where we send optional promotional communications about 1333b bonuses, seasonal promotions (such as Eid or BPL season offers), or platform updates beyond transactional notifications, we do so on the basis of your express consent. You may withdraw this consent at any time by contacting [email protected].

5 Data Sharing & Disclosure

1333b does not sell or rent your personal data to any third party. We share personal data only in the limited, specific circumstances described below, and only to the minimum extent necessary for the stated purpose.

5.1 Payment Service Providers

When you conduct a deposit or withdrawal transaction, the relevant payment data is transmitted to your chosen payment service provider (bKash, Nagad, Rocket, Upay, or other accepted methods). This data sharing is strictly necessary to process the financial transaction and is governed by each provider's own privacy terms.

5.2 Game Content Providers

Games and sports betting markets on 1333b are powered by certified third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and PG Soft. These providers may receive a session token and anonymised player identifier to authenticate your game session and calculate outcomes. They do not receive your full personal registration details.

5.3 Identity Verification Partners

1333b may use specialist third-party KYC verification services to process identity documents and confirm their authenticity. These service providers operate under strict data processing agreements and are permitted to use your data only for the purpose of completing the verification request on our behalf.

5.4 Legal and Regulatory Authorities

We may disclose personal data to law enforcement agencies, regulatory bodies, or courts where we are required to do so by law, or where disclosure is necessary to protect the rights, property, or safety of 1333b, its players, or the public. We will notify you of any such disclosure where legally permitted to do so.

5.5 Business Transfers

In the event that 1333b undergoes a merger, acquisition, asset sale, or restructuring, your personal data may form part of the transferred assets. In such circumstances, we will provide notice before your data becomes subject to a materially different privacy policy, and you will retain the right to request deletion of your data prior to transfer where legally applicable.

6 Cookies & Tracking Technologies

1333b uses cookies and similar tracking technologies to provide, maintain, and improve the functionality of the platform. Cookies are small text files placed on your device that allow the platform to recognise your browser across visits and remember certain preferences and session state.

6.1 Types of Cookies We Use

You may control cookie behaviour through your browser settings. Please note that disabling strictly necessary cookies may impair your ability to log in and use core platform features. 1333b does not use third-party advertising cookies or cross-site tracking technologies for commercial advertising purposes.

7 Data Retention

1333b retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, as described in this Privacy Policy, and to comply with applicable legal and regulatory obligations. The following general retention guidelines apply:

• Account and registration data: Retained for the duration of your account relationship with 1333b, and for a minimum of five (5) years following account closure to satisfy anti-money laundering record-keeping obligations.
• KYC and identity documents: Retained for a minimum of five (5) years from the date of submission, or longer if required by applicable regulations.
• Financial transaction records: Retained for a minimum of seven (7) years to satisfy financial record-keeping requirements.
• Gameplay and betting history: Retained for a minimum of three (3) years for dispute resolution, responsible gaming monitoring, and fraud analysis purposes.
• Customer support records: Retained for a minimum of two (2) years from the date of last interaction.
• Technical and device logs: Retained for up to ninety (90) days for security monitoring purposes, after which they are deleted or anonymised.

When data is no longer required and no legal obligation mandates its continued retention, 1333b will securely delete or anonymise it in accordance with our internal data disposal procedures.

8 Data Security

1333b employs a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security framework includes, but is not limited to:

• SSL/TLS Encryption: All data transmitted between your device and the 1333b platform is encrypted using industry-standard Transport Layer Security (TLS) protocols. Look for the padlock icon in your browser's address bar when using 1333b.
• Password Hashing: User passwords are never stored in plain text. They are processed using strong one-way cryptographic hashing algorithms, meaning even 1333b staff cannot read your password.
• Access Controls: Access to personal data within 1333b's internal systems is restricted to staff members who have a legitimate operational need to access it. All internal access is logged and audited.
• Two-Factor Authentication: 1333b supports two-factor authentication (2FA) for player accounts to provide an additional layer of protection beyond the standard username and password combination.
• Fraud Monitoring Systems: Automated systems monitor account activity and transaction patterns in real time to detect and flag unusual behaviour indicative of account compromise or fraudulent activity.
• Regular Security Reviews: Our technical infrastructure is subject to periodic internal security reviews and vulnerability assessments to identify and address potential weaknesses proactively.

9 Your Rights

As a player on the 1333b platform, you hold the following rights in relation to the personal data we hold about you. These rights may be exercised at any time by contacting the 1333b support team at [email protected] with the subject line "Data Rights Request".

• Right to Access: You have the right to request a copy of the personal data 1333b holds about you, along with information about how it is being processed. We will respond to access requests within 30 days.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. You may update certain details directly through your account settings.
• Right to Erasure: Subject to applicable legal obligations, you have the right to request the deletion of your personal data. Please note that we may be required to retain certain data for a minimum period as described in Section 7, even following account closure.
• Right to Restriction of Processing: You may request that we restrict the processing of your data in certain circumstances — for example, while you contest the accuracy of data we hold, or where you have objected to processing based on legitimate interests.
• Right to Data Portability: Where processing is based on consent or contractual necessity and is carried out by automated means, you may request that your data be provided to you in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing conducted on the basis of legitimate interests. 1333b will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests, or where the processing is necessary for legal claims.
• Right to Withdraw Consent: Where processing is based on your consent (such as optional marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

All data rights requests will be handled within 30 days of receipt. If we require additional time — up to a maximum of 90 days — we will inform you of the extension and the reason for it within the initial 30-day window.

10 Third-Party Links

The 1333b platform may reference or display the names and logos of third-party service providers such as payment processors (bKash, Nagad, Rocket, Upay) and game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, PG Soft) in an informational capacity. These references do not constitute clickable outbound links and do not involve the transmission of your personal data to those third parties beyond what is described in Section 5 of this policy.

1333b is not responsible for the privacy practices of any third-party services or platforms that operate independently of 1333b.io. If you navigate to any external service independently, you are subject to that service's own privacy policy.

11 Children's Privacy

1333b is strictly an adult platform. No person under the age of 21 is permitted to register an account or use any services offered on the platform. 1333b does not knowingly collect, process, or retain personal data from individuals under the age of 21.

If we become aware that personal data has been submitted by or on behalf of a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that a minor has submitted personal data to 1333b, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

12 Amendments to This Policy

1333b reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, operational requirements, or applicable legal obligations. When material amendments are made, the effective date displayed at the top of this policy will be updated accordingly.

Where a change materially affects the way we process your personal data, we will make reasonable efforts to notify registered players via the email address on file prior to the change taking effect. It is your responsibility to review this policy periodically. Your continued use of the 1333b platform after any amendment is published constitutes acceptance of the revised Privacy Policy.

13 Contact Us

For any questions, concerns, or formal requests regarding this Privacy Policy or the personal data 1333b holds about you, please contact our support team using the details below. All communications should be made in English to ensure prompt and accurate handling.

• Email: [email protected]
• Subject Line for Data Rights Requests: "Data Rights Request"
• Support Availability: 24 hours a day, 7 days a week
• Response Time: General enquiries within 24 hours; formal data rights requests within 30 days

For responsible gaming concerns, self-exclusion requests, or deposit limit adjustments, please visit the Responsible Gaming page. For answers to common questions about your account, deposits, and withdrawals, see the FAQ page.